Transform Customer Interactions into Sales Opportunities with WhatsApp Payments and Flows using Kevit.io’s Omni Channel Platform

In today’s rapidly evolving digital landscape, merely maintaining an online presence is inadequate for businesses aiming to attract and retain customers, especially with numerous alternatives available for every desired commodity now.

In such a competitive environment, while brands are already utilizing WhatsApp Business API to connect to customers and automate their business processes, many still fail to utilize this platform and its top features to drive delightful customer experiences and actually simplify the process for customers to connect with brands and fulfill their needs. 

With over 2 billion active users, capturing their attention demands strategic communication – and that’s where Kevit.io comes into play. 

Kevit.io has assisted businesses of all sizes across India in automating their marketing, support, and sales processes on WhatsApp with its high-scale conversational platform. While driving promising results for brands across various industries, Kevit.io strongly believes that the WhatsApp Business API’s features can propel all businesses to new heights of reach, engagement, and revenue. 

Let’s explore the transformative features powered by WhatsApp and how Kevit.io empowers businesses to leverage them effectively:

1)     Click to WhatsApp Ads

Click to WhatsApp Ads unlock a direct connection between potential customers and businesses within the familiar and convenient environment of WhatsApp.

This feature facilitates the creation of compelling social media ads with integrated WhatsApp buttons, streamlining the customer journey from discovery to engagement. This seamless transition eliminates friction and maximizes the likelihood of conversion.

Here’s how Click to WhatsApp Ads transform your marketing game:

•       Cut through the noise: Stand out from the crowd with interactive ads that foster immediate engagement.
•       Convert prospects into conversations: Turn passive viewers into active participants in your brand story, generating higher ROAS.
•       Build relationships instantly: The familiar comfort of WhatsApp fosters trust and encourages open communication.  

2)     WhatsApp Catalog

Showcase your products in a way that ignites imagination. Kevit.io transforms your WhatsApp chats into dynamic storefronts with the WhatsApp Catalog feature.

Craft sleek, visually captivating catalogs with product images and videos and detailed descriptions. Imagine customers seamlessly browsing within your chat, clicking to learn more, and purchasing instantly – all without leaving the WhatsApp chat window.

Here’s how WhatsApp Catalogs transform your sales game:

•       Boost engagement: Captivate customers with visual storytelling and interactive elements. They’ll spend more time in your chat, discovering your offerings and building desire.
•       Skyrocket conversion rates: Make buying effortless. No more cart abandonment – just a satisfying one-click purchase from browse to buy.
•       Strengthen brand identity: Your catalog becomes an extension of your brand. Infuse it with your unique personality and voice, leaving a lasting impression on every customer. 

3)     WhatsApp Flows

Offer smooth and interactive customer journeys for customers to make reservations, book a service, schedule a consultation or share feedback within WhatsApp.

This provides:

ü  Rich in-app customer experience

ü  Simpler and faster lead-gen forms

ü  Reduction in drop-off rates.

Integrating WhatsApp Flows to business CRMs or other marketing software can help:

•       Capture new leads to build your CRM database
•       Target customers with personalized offers and rewards
•       Re-engage and maximize ROI with upsell opportunities 

4)     WhatsApp Payment

The latest addition to WhatsApp Business API, the Native Payments feature, enables businesses to effortlessly accept payments from customers using any UPI app installed on their devices directly through WhatsApp.

This feature includes integration with leading payment gateways such as Razorpay and PayU, providing businesses with a flexible and user-friendly method to conduct transactions.

Here’s how WhatsApp Payments will transform your sales game:

•       Flexibility at their fingertips: Cater to individual preferences with support for all UPI apps. They choose their favorite; you receive secure payments – everyone wins!
•       Trusted options, built-in: Integrate leading payment gateways like Razorpay and PayU to offer familiar, secure choices. Trust breeds confidence, confidence breeds sales.
•       Ditch the checkout blues: Eliminate cart abandonment by making buying smooth and effortless. The easier it is, the happier your customers are and the fuller your pockets.

Note from the CEO

Kevit.io: Your WhatsApp Business API Partner

Beyond these impressive features, Kevit.io provides a comprehensive suite of tools and resources to empower businesses in their WhatsApp Business API endeavors. Their conversational platform, dedicated support team, and extensive knowledge base simplify implementation and maximize success.

Unlocking the Full Potential of WhatsApp Business API:

•       Free Kevit.io Demo: Experience the platform firsthand and witness the transformative power of automated communication on WhatsApp.
•       Blog and Resources: Gain valuable insights, explore case studies, and discover best practices for optimal WhatsApp utilization.
•       Dedicated Support: Seek guidance and address any questions to empower your mastery of WhatsApp Business API with Kevit.io.

Embrace the wave of opportunity presented by these new features, and partner with Kevit.io to transform your WhatsApp Business API strategy into a powerful engine for customer engagement, conversion, and ultimately, sustained business growth! Schedule a demo today with Kevit.io!